DigitalCoachingBusiness A free 30-minute book by Pankaj Agarwal

For businesses with 10+ enquiries a day

You paid for 100 leads. What happened to the 95 who didn’t buy?

A free 30-minute book on making more revenue from the leads you already have, for coaches, institutes, clinics, services and product businesses.

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  • Free
  • On your WhatsApp in a minute
  • 30-minute read

What you’ll know in 30 minutes

Nine short chapters and five exercises. No software needed: every chapter shows how to do it with what you already have.

  1. 1Where your leads actually goWhat happens after someone enquires, and what the leak costs you every month.
  2. 2Why half your leads arrive while you’re closedReal data from a real business, hour by hour.
  3. 3The five moments where revenue leaksAnd what should happen at each one.
  4. 4A six-point test for your chatbot or front deskScore what you have today in five minutes.
  5. 5The seven things every enquiry business must doWith three honest ways to get them done.
  6. 6Your number, in rupeesA fill-in table that puts a 12-month figure on the leads you already have.

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With country code. The book is sent here.

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A real number from inside the book

51%

of customer messages arrived before 10am or after 7pm.

That is 1,911 WhatsApp messages at Pankaj Studio, the author’s family printing business, from 22 September to 24 October 2026. Half the demand came while nobody was at the desk.

It is not just one shop. When Harvard Business Review audited 2,241 companies in 2011, 23% never replied to a web enquiry at all.

Bar chart of the 1,911 customer messages by hour of day. The bars are tallest before 10am and after 7pm, outside shop hours.
Customer messages by hour of day. Pankaj Studio WhatsApp archive, 22 Sep to 24 Oct 2026.

Is this for you?

If people enquire before they buy, this book is about your business. You’ll meet these eight in its pages.

The first seven are composites, not real people. Pankaj Studio is real.
Rajeev, singing coachHundreds register for his free masterclass every week. Some ask a question on WhatsApp the moment they register. Nobody was reading them.
Dr. Vivek, training instituteFive counsellors, three programmes, one Google Sheet. 100 leads in, 20 called, on day four.
Dr. Meera, dental clinicA toothache enquiry at 10:40pm. A reply at 10:15am. The patient had booked elsewhere.
Arjun, real estatePortal leads ask for site visits. Half never happen. The history lives on one caller’s phone.
Neha, interior designerQuotes go out on WhatsApp. Then she waits. “Let me discuss with my husband” ends the conversation.
Sameer, music productionEvery project starts with a talk about budget. After the project, silence until he needs work.
Imran, two-wheeler dealer100 test-ride enquiries from ads. 6 buy. The other 94 are never called again.
Pankaj Studio, custom printingThe author’s family business. The real numbers in the book come from here.
A woman with a toothache messaging a clinic late at night while it is closed
The 10:40pm enquiry nobody sees until morning.
A laundry counter where a bell rings the moment a new customer walks in
Why a laundry rings a bell, and your inbox doesn’t.
A sugarcane juice vendor pressing the same cane a second time
The juice vendor presses the cane twice. Do you?

Not for you yet if you don’t have a steady flow of enquiries. Fix that first. The author’s earlier book, The Crore Coach, is about that.

Pankaj Agarwal

About the author

Pankaj Agarwal

Pankaj has run ads for coaches, institutes and businesses since 2017. He runs the system in this book in his own family’s business, and reads its customer conversations every week.

  • Running ads since 2017
  • Founded BusinessMunim, 2020
  • Author, The Crore Coach (2023)

Questions

Is it really free?

Yes. No card, no catch. If you get 10 or more enquiries a day, you can also book a free 45-minute Lead Leak Review after you read it.

What happens after I fill the form?

The book arrives on your WhatsApp within a minute, with a copy by email. The next page tells you what to read first.

Will you keep messaging me?

Only if you tick the second box. Then you get a few short messages over two weeks that follow the chapters. Reply STOP at any time and nothing more comes.

Is this only for coaches?

No. One chapter explains the single part that is coaching-specific. Everything else applies to any business that needs a conversation before a sale.

Do I need any software?

No. Every chapter shows how to do it with what you already have.

Read it before your next 100 leads arrive.

Free, on your WhatsApp in a minute. Thirty minutes to read.

Send me the free book