A 30-minute playbook for businesses that get 10 or more enquiries a day

You paid for 100 leads. What happened to the 95 who did not buy?

Make more revenue from the leads you already have, in any business that runs on enquiries. Coaching, institutes, clinics, real estate, services, products.

What you will know in 30 minutes

Where your leads go after they enquire, and what the leak costs you every month
Why half your leads arrive when your business is closed, and what that costs. Real data inside.
The five moments where revenue leaks, and what should happen at each one
The six-point test for your chatbot or front desk
The seven things every enquiry business must do, with three honest ways to get them done
A fill-in table that puts a 12-month rupee figure on it for your business

Is this for you?

Rajeev, singing coachHundreds register for his free masterclass every week. Some ask a question on WhatsApp the moment they register. Nobody was reading them.

Dr. Vivek, training instituteFive counsellors, three programmes, a Google Sheet. 100 leads in, 20 called, on day four.

Dr. Meera, dental clinicA toothache enquiry at 10:40pm. A reply at 10:15am. The patient had booked elsewhere.

Arjun, real estatePortal leads ask for site visits. Half never happen. The history lives on one caller's phone.

Neha, interior designerQuotes go out on WhatsApp. Then she waits. "Let me discuss with my husband" ends the conversation.

Sameer, music productionEvery project starts with a conversation about budget. After the project: silence until he needs work.

Imran, two-wheeler dealership100 test-ride enquiries from ads. 6 buy. The other 94 are never called again.

Pankaj Studio, custom printingMy family's business. About 15 enquiries a day. The real numbers in the book come from here.

A woman with a toothache messaging a closed clinic at night

A laundry counter where a bell rings the moment a lead arrives

A sugarcane juice vendor pressing the cane a second time

Not for you yet if you do not have a steady flow of enquiries. Fix that first. The Crore Coach is for that.

A real number from inside the book

Bar chart of customer messages by hour of day — 51 percent of 1,911 customer messages at a real business arrived outside shop hours. 22 September to 24 October 2026.

About the author

Pankaj Agarwal has run performance marketing for coaches, institutes and businesses since 2017, and founded the agency BusinessMunim in 2020. He is the author of The Crore Coach (2023). He runs the system described in this book in his own family's business, and reads its conversations every week.

Questions

Is it really free?

Yes. The book is free. If you want help afterwards, there is a 45-minute review you can book, also free.

Will you spam me?

You get the book, then a few short messages over two weeks that follow the chapters. Reply STOP at any time and nothing more comes.

Is this only for coaches?

No. Chapter 4 explains which single part is coaching-specific. Everything else applies to any business that needs a conversation before a sale.

Do I need any software?

No. Every chapter tells you how to do it with what you already have.

How long is it?

About 30 minutes. Nine short chapters, five exercises.

Get the book

Free, on WhatsApp, in under a minute.

Send me the book on WhatsApp